Privacy policy

DATA PROTECTION PRINCIPLES

The following information provides a brief overview of data protection on this website. For more detailed information, please see the DATA PROTECTION DECLARATION below. 

Responsible        

The website operator named in the imprint is responsible for compliance with data protection.

Data source

You either actively provide us with your data via an input mask or e-mail, or it is collected via our IT systems, cookies or similar technologies.

Purpose of survey

The purpose of the data collection will be communicated to you in the DATA PROTECTION DECLARATION at the time of the respective processing.

Legal basis

Your data is collected either on the basis of consent, for the performance of a contract or on the basis of our legitimate interests. 

Your rights

You have the right to information, correction, restriction of processing or deletion. If the processing is based on consent, you can revoke this at any time for the future; if it is based on a legitimate interest, you can object to this at any time if your interests prevail. You have the right to lodge a complaint with the competent supervisory authority.

You can find the privacy policy of the DVISION app here: https://www.dvision-hud.com/de/app/data-privacy

PRIVACY POLICY

Person responsible and data protection officer

Responsible for data protection is digades GmbH, represented by: Managing Director: Dr.-Ing. Sascha Berger, Äußere Weberstraße 20, DE-02763 Zittau, +49 3583 5775-775, +49 3583 5775-111, Email: service [at] tilsberk.com (service[at]tilsberk[dot]com). The external data protection officer of the responsible party is Ms. Johanna Thoelke, DAPROSEC GbR, Tieckstraße 17, D-01099 Dresden, Email: info [at] daprosec.de (info[at]daprosec[dot]de), Phone: +49 351 - 31 905 088.

Security measures

The data traffic on this page is secured via SSL or TLS encryption, which you can recognize by the symbol in the browser. This encryption prevents third parties from reading the data you transmit to us. Especially your payment data is protected from misuse.

Access data

Each time your terminal device accesses our website, our system records 1) browser type/version used, 2) operating system 3) internet provider 4) IP address 5) date and time of access, 6) websites from which your terminal device accesses our website or which are accessed by your terminal device via our website. The data is stored in the log files of our system, a storage of this data together with other personal data of the user does not take place. The legal basis for the temporary storage of the data and the log files is Art. 6 (1) sentence 1 f DSGVO. The temporary storage of the IP address by the system is necessary to enable delivery of the website to you. For this purpose, your IP address must remain stored for the duration of the session. The log files are stored to ensure the functionality of the website; in addition, the data serve us to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. These purposes are also our legitimate interest in data processing according to Art. 6 (1) sentence 1 f DSGVO.  The data is deleted after the purpose has been achieved, i.e. after the end of the respective session. In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated, so that an assignment of the calling client is no longer possible. The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility of objection on your part.

Cookies

Cookies are text files that are stored in or by the Internet browser on the computer system of the calling user when a website is called up. Cookies contain a characteristic character string that enables the browser to be uniquely identified when the website is called up again. Cookies are stored on the user's computer and transmitted to our site by the user.

Technically necessary cookies

Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. The cookies used for this purpose are technically necessary. The user data collected in this way is not used to create user profiles. The legal basis for the processing of personal data using cookies is Art. 6(1) lit. f DSGVO. The purpose of using technically necessary cookies is to simplify the use of websites for the user. This is also our legitimate interest. By changing the settings in your internet browser, you can disable or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If Cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

Web analysis with etracker

We use "etracker" on our website, a service provided by etracker GmbH from Hamburg, Germany. If you have given your consent to tracking cookies when accessing the site, cookies will be set that enable a statistical analysis of the reach of this website, a measurement of the success of our online marketing measures and test procedures, e.g. in order to test and optimise different versions of our online offer or its components. Identification features such as IP address, login or device IDs are anonymised or pseudonymised as soon as possible. No other use is made of the data, nor is it merged with other data or passed on to third parties. The data generated by etracker is processed and stored by etracker on behalf of the provider of this website exclusively in Germany. The purpose of the processing is the optimisation of our online offer and our web presence. The legal basis is the consent given in the cookie banner when visiting the site in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke your consent with effect for the future by setting the following slider to the left:

Newsletter with Microsoft Dynamics Marketing 365

We use Microsoft Dynamics 365 Marketing forms on our website, a service provided by Microsoft Ireland Operations Limited, Ireland, a subsidiary of Microsoft Corporation, USA (hereinafter referred to as "Microsoft"). When you submit a form and have given your consent to do so on your first visit to the site, Dynamics 365 Marketing will associate a cookie ID with the contact details you have entered. In this way, the cookie ID is associated with a Dyna¬mics 365 Marketing contact ID. This allows us to determine which browser the user was using when filling out the registration form and to transfer the data submitted in the form from the website directly to our CRM system.  With the cookie ID, we can also analyse the call behaviour on the relevant form pages of our website and thus improve our offer. The purpose of this is the smooth transfer of the data you have transmitted to our CRM system and the optimisation of our offer for you. The legal basis for the data processing is the consent given by you when visiting our website in accordance with Art. 6 Para. 1 lit. a DSGVO. Insofar as information is stored on Microsoft servers in the USA, the additional legal basis is Art. 46 (1) in conjunction with Art. 46 (2) c DSGVO. Art. 46 (2) c DSGVO, as the controller has agreed the EU standard contractual clauses with Microsoft in the currently valid version. You can revoke your consent with effect for the future by clicking on the Cookie Settings link in the footer and moving the slider to the left in the Tracking Cookies tab.

Microsoft Dynamics 365 Marketing Cookies in forms

We use forms from Microsoft Dynamics 365 Marketing, a service of Microsoft Ireland Operations Limited/Ireland; subsidiary of Microsoft Corporation/USA, (hereinafter "Microsoft") on our website. If you submit a form and have given the appropriate consent during your first visit to the site, Dynamics 365 Marketing will associate a cookie ID with the contact details you have entered. In this way, the cookie ID is associated with a Dynamics 365 Marketing contact ID. This allows us to determine which browser the user was using when filling out the registration form and to transfer the data submitted in the form from the website directly to our CRM system.  With the cookie - ID we can also analyze the call behavior on the relevant form pages of our website and thus improve our offer. The purpose is the smooth transfer of the data transmitted by you into our CRM system and the optimization of our offer for you. The legal basis for the data processing is the consent given by you when visiting our website according to Art. 6 (1) lit. a DSGVO. Insofar as information is stored on Microsoft servers in the USA, the additional legal basis is Art. 46 (1) in conjunction with Art. 46 (2) c DSGVO. Art. 46 (2) c DSGVO as the controller has agreed with Microsoft on the EU standard contractual clauses in the currently applicable version. You can revoke your consent with effect for the future by clicking on the Cookie Settings link in the footer and moving the slider to the left in the Tracking Cookies tab.

Contact form

Our website contains a contact form that can be used to contact us electronically. If you use this option, the data entered in the input mask will be transmitted to us and stored. The data will not be passed on to third parties. The legal basis for processing the data is the legitimate interest in answering your enquiry in accordance with Art. 6 (1) lit. f DSGVO. The data will be deleted when the matter in question has been conclusively clarified. You can object to the processing of your data at any time by sending an e-mail to the person responsible. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting you will be deleted in this case.

E-Mail

Our website contains an e-mail address that you can use to contact us. If you send us an e-mail, the data transmitted to us with the e-mail will be stored. The data will not be passed on to third parties. The legal basis for processing the data is the legitimate interest in answering your enquiry in accordance with Art. 6 (1) lit. f DSGVO. The data will be deleted when the matter in question has been conclusively clarified. You can object to the processing of your data at any time by sending an e-mail to the person responsible. In such a case, the conversation cannot be continued. All personal data stored in the course of contacting you will be deleted in this case.

Newsletter with Microsoft Dynamics Marketing 365

We use the Microsoft Dynamics 365 Marketing newsletter service on our website, a service offered by Microsoft Ireland Operations Limited, based in Ireland, a subsidiary of Microsoft Corporation, USA (hereinafter referred to as "Microsoft"). The e-mail address you provide will be used to send the newsletter. By means of a tracking pixel contained in the newsletter, it is also recorded whether and when the newsletter is opened by the recipient and which links are clicked. This information is evaluated anonymously and cannot be assigned to the relevant persons. Your registration for the newsletter is logged in order to be able to prove the consent given in accordance with the DSGVO. This includes the consent text, the storage of the registration and confirmation time, as well as the IP address. The legal basis for sending the newsletter to your e-mail address and analysing user behaviour when opening it is the consent given when registering in accordance with Art. 6 Para. 1 lit. a DSGVO. The legal basis for logging the registration is our legal obligation to do so in accordance with Art. 6 c DSGVO. Insofar as information is stored on Microsoft servers in the USA, the additional legal basis is Art. 46 (1) in conjunction with Art. 46 (2) c DSGVO. Art. 46 (2) c DSGVO as the controller has agreed the EU standard contractual clauses with Microsoft in the currently applicable version. You can revoke your consent with effect for the future at any time by clicking on the link at the end of the newsletter.

Order process

As part of the ordering process, you enter contact, payment and shipping data in the input masks provided. This data is used exclusively for processing your order. We only pass on this data to third parties if this is necessary to process the order. The basis for the data processing is Art. 6 Para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. The collected customer data will be deleted after the order has been processed and any retention periods have expired. The processing of your order is not possible without the collection of the data.

Payment

The processing and settlement of transactions ("payment processing") is carried out by Stripe Payments Europe, Ltd., a company founded in Ireland, which, as a technical service provider, integrates the payment methods of the following providers into the check-out of the Shopify shop system and processes the payment together with them.  (You can find more information here. https://stripe.com/de/privacy)

Credit card

The provider is your selected credit card company. The credit card details you enter during check-out are transmitted to the credit institution via a secure connection when you place your order. After your legitimation as a legitimate cardholder, the payment transaction is carried out automatically and your card is charged. We do not receive any information about your payment details. For more detailed information on data protection, please contact your credit card provider.

PayPal

The provider is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"). If you select PayPal at the end of the order process, you will be redirected to the payment provider's website and process the payment there.  After completion, we receive a payment confirmation and can process your order. You can find more information about data protection with PayPal here: https://www.paypal.com/myaccount/privacy/privacyhub

Klarna on account and Klarna instant 

The provider is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter "Klarna"). If you choose to pay with a Klarna payment method, you will be redirected directly to the pages of Klar¬na and the payment will be processed there. After completion, we receive a payment confirmation and can process your order. You can find more information about data protection at Klarna here: https://www.klarna.com/de/datenschutz/

Bancontact

The provider of the Bancontact payment method is Bancontact Payconiq Company SA/NV 82, rue d'Arlon, 1040-Brussels, Belgium, www.bancontact.com, DPO: dpo(at)bancontact(dot)com and is only available to customers with an account at one of the participating Belgian banks. When you choose to pay with Bancontact and enter your card number, you will be redirected to your bank's secure environment and process the payment there. After completion, we receive a payment confirmation and can process your order. You can find more information about data protection at Bancontact here: https://www.bancontact.com/files/privacy.pdf

iDEAL

The provider of the iDEAL payment method is Currence iDEAL B.V. Beethovenstraat 300, 1077 WZ Amsterdam, Postbus 83073, 1080 AB Amsterdam, The Netherlands, www.ideal.nl/en/, info [at] currence.nl (info[at]currence[dot]nl)., and is only available to customers with an account at one of the participating Dutch banks. If you choose to pay with iDEAL and specify your bank, you will be redirected to your bank's secure environment and process the payment there. After completion, we receive a payment confirmation and can process your order. You can find more information on data protection at iDEAL here: https://www.ideal.nl/en/disclaimer-privacy-statement/

Customer account

You can register for a customer account on our website by entering your contact details in the input mask, in which you can enter your billing and delivery address for future orders and manage your orders. If you take advantage of this option, the data entered in the input mask will be transmitted to us and stored. The legal basis for the processing of the data is your consent in accordance with Art. 6 Para. 1 lit. a DSGVO. You can revoke this consent for the future at any time by sending an e-mail to service [at] tilsberk.com (service[at]tilsberk[dot]com). Your customer account and the data it contains will then be deleted, subject to statutory retention periods. The creation of your customer account is purely voluntary.

Express - Check Out

We offer various Express Check Out methods. If you have registered with the Express Check Out provider and entered your payment and shipping information, the provider will pass on the necessary shipping and payment information to the merchant and the selected payment provider after you have approved your payment, so that you can complete the payment for your orders more quickly. When you return to the shop, your information is automatically filled in during checkout.

Google Pay

The provider of Google Pay is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, supportdeutschland [at] google.com (supportdeutschland[at]google[dot]com). This payment method requires that you have a Google account and have entered a payment method as well as billing and delivery addresses in Google Pay. When you tap the Google Pay button, you log in to your account and complete the payment there. When you confirm the payment, Google Pay provides the necessary information for the check out.  You can find more information on data protection here: https://payments.google.com/payments/apis-secure/u/0/get_legal_document...

Apple Pay

Apple Pay is provided by Apple Distribution International Ltd, Hollyhill Industrial Estate, Hollyhill, Cork, Republic of Ireland, contactus.de [at] euro.apple.com (contactus[dot]de[at]euro[dot]apple[dot]com). This method requires that you have stored your credit card and your shipping and delivery address in the iPhone Wallet and visit our online shop via Safari on the iPhone, iPad and Mac.  When you tap the Apple Pay button, the Apple Pay screen opens on your device. When you confirm the payment, Apple Pay provides the necessary information for the check out. You can find more information on data protection here: https://support.apple.com/de-de/HT203027

Shop Pay

Shop Pay is provided by Shopify International Ltd, Victoria Buildings, 2nd Floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland, hilfe [at] shopify.de (hilfe[at]shopify[dot]de). This method requires that you have registered for Shop Pay and that you have left your payment and shipping information there. When you tap the Shop Pay button, you log in. When you confirm payment, Shop Pay will provide the necessary information for check out.  You can find more information on data protection here: https://www.shopify.de/legal/datenschutz

Right to information, correction, restriction, deletion, data portability

You have the right to information about your personal data processed by us as well as the right to correction or deletion or to restriction of processing as well as a right to data portability.

Right of appeal to the competent supervisory authority

You have the right to lodge a complaint with the competent data protection authority in the event of violations of the GDPR. The data protection authority responsible for us is: Saxon Data Protection Commissioner, Devrientstraße 5, 01067 Dresden, Phone: +49 351 85471 101, Fax: +49 351 85471 109, Email: saechsdsb [at] slt.sachsen.de (saechsdsb[at]slt[dot]sachsen[dot]de).